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Cluster Head

Job Summary:

As an Area Sales Manager for iNSPiRE, you will be responsible for overseeing multiple store locations within a

designated region. Your primary focus will be to drive sales growth, ensure consistent customer experiences, and

manage the performance of store teams. You will collaborate with store managers to implement sales strategies,

monitor key performance indicators, and maintain high standards of operation across all stores in your area.

Key Responsibilities:

Sales Leadership: Develop and execute sales strategies to drive growth across all stores in the assigned area.

Set sales targets and work with store managers to achieve and exceed them.

Team Management: Provide leadership and support to store managers and their teams, ensuring they are

motivated, well-trained, and aligned with company goals. Conduct regular performance reviews and provide

coaching and development opportunities.

Operational Oversight: Monitor and ensure that all stores in the area operate efficiently and effectively.

Ensure adherence to company policies, Apple’s standards, and local regulations.

Customer Experience: Ensure a consistent and exceptional customer experience across all stores. Address

and resolve any escalated customer issues or complaints promptly and professionally.

Sales Analysis: Analyze sales data and key performance indicators to identify trends, opportunities, and areas

for improvement. Use data-driven insights to adjust strategies and improve store performance.

Inventory Management: Oversee inventory management practices in all stores, including stock levels,

ordering, and loss prevention. Ensure stores are well-stocked and that inventory discrepancies are addressed.

o Forecasting

o Stock ageing and movement

Marketing & Promotions: Collaborate with the marketing team to implement local and regional marketing

initiatives and promotions. Ensure that all stores effectively execute promotional activities and events.

Training & Development: Organize and facilitate training programs for store managers and staff to ensure

they are knowledgeable about Apple products, sales techniques, and customer service standards.

Reporting: Prepare and present regular reports on sales performance, operational issues, and other key

metrics to seniors. Provide recommendations for improvements and action plans.

Collaboration: Work closely with other departments, including HR, admin, finance, POS, service and

operations, to ensure alignment with company-wide objectives and initiatives.

Qualifications:

Experience: A proven track record of leading multiple locations or teams. Experience in the technology or

electronics sector is highly desirable.

Leadership: Strong leadership and people management skills, with experience in coaching and developing

high-performing teams.

Sales Acumen: Demonstrated ability to drive sales growth and achieve targets. Experience with Apple

products and sales strategies is a significant advantage.

Analytical Skills: Strong analytical skills with the ability to interpret sales data, identify trends, and make

data-driven decisions.

Customer Focus: Commitment to delivering an exceptional customer experience and resolving customer

issues effectively.

Communication: Excellent verbal and written communication skills, with the ability to interact

professionally with store teams, customers, and senior management.

Organizational Skills: Strong organizational and multitasking abilities, with the capability to manage

multiple stores and projects simultaneously.

Flexibility: Willingness to travel frequently within the assigned region.

Job Title: Cluster Head
Employment type: Full Time
Departments: Sales
Job Locations: Madhya Pradesh
Number of openings: 1
Experience (years): 5-10
Qualification: Graduate
Seniority Level: Senior Level

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